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Delivery and pickup methods

Depending on the type of products ordered and the delivery/collection area, various delivery or collection methods are available. Please find below the various delivery/collection options available depending on where you want to install the traps.

NORTHERN ZONE

For Qista mosquito traps and their consumables you may:

  • Delivery by our partner DPD to your home or workplace.
  • NEW: A Qista partner can now deliver and install your mosquito trap in the Paris region and in the departments of 67 (Bas-Rhin) and 68 (Haut-Rhin).

For refill packs, you may:

  • Receive your order by post, the parcel including your lures and a collection voucher to pick up your bottle of CO₂ in aCO₂ pick-up point . The price shown when you order includes the cost of collection from our partner.
  • NEW: Île-de-France and the departments of 67 and 68 can now receive their orders at home. Our service provider QISTA will deliver your consumables every two months (Standard delivery).
  • NEW: In the Ile-de-France and the 67 and 68 departments, you can now choose GOLD+ Maintenance. Our partner QISTA delivers and installs your consumables every month and also checks your machine (GOLD+ Maintenance, available only with the “Installation and commissioning by Qista” option when you place your order).

For Qista accessories, you may:

  • Arrange for your order to be delivered (delivery within 7 working days).

However many packs of consumables you choose when you place your order, a maximum of two bottles of CO2 can be delivered and stored at your home. This limit also applies to collection of your CO2 refills from Qista.

Districts within the Northern Zone:

  • 01 – Ain
  • 03 – Allier
  • 15 – Cantal
  • 42 – Loire
  • 43 – Haute-Loire
  • 63 – Puy-de-Dôme
  • 73 – Savoie
  • 74 – Haute-Savoie
  • 21 – Côte-d’Or
  • 25 – Doubs
  • 39 – Jura
  • 58 – Nièvre
  • 70 – Haute-Saône
  • 71 – Saône-et-Loire
  • 89 – Yonne
  • 90 – Territoire de Belfort
  • 22 – Côtes-d’Armor
  • 29 – Finistère
  • 35 – Ille-et-Vilaine
  • 56 – Morbihan
  • 18 – Cher
  • 28 – Eure-et-Loir
  • 36 – Indre
  • 37 – Indre-et-Loire
  • 41 – Loir-et-Cher
  • 45 – Loiret
  • 08 – Ardennes
  • 10 – Aube
  • 51 – Marne
  • 52 – Haute-Marne
  • 54 – Meurthe-et-Moselle
  • 55 – Meuse
  • 57 – Moselle
  • 67 – Bas-Rhin
  • 68 – Haut-Rhin
  • 88 – Vosges
  • 02 – Aisne
  • 59 – Nord
  • 60 – Oise
  • 62 – Pas-de-Calais
  • 80 – Somme
  • 75 – Paris
  • 77 – Seine-et-Marne
  • 78 – Yvelines
  • 91 – Essonne
  • 92 – Hauts-de-Seine
  • 93 – Seine-Saint-Denis
  • 94 – Val-de-Marne
  • 95 – Val-d’Oise
  • 14 – Calvados
  • 27 – Eure
  • 50 – Manche
  • 61 – Orne
  • 76 – Seine-Maritime
  • 16 – Charente
  • 17 – Charente-Maritime
  • 19 – Corrèze
  • 23 – Creuse
  • 24 – Dordogne
  • 79 – Deux-Sèvres
  • 86 – Vienne
  • 87 – Haute-Vienne
  • 44 – Loire-Atlantique
  • 49 – Maine-et-Loire
  • 53 – Mayenne
  • 72 – Sarthe
  • 85 – Vendée

SOUTHERN ZONE

For Qista mosquito traps and their consumables you may:

    • Collect your order directly from Qista’s premises in Sénas (near Salon-de-Provence) or Muret (near Toulouse). You will be contacted shortly after your order to agree a date and time (only available in départements 13, 31 and 84).

Collection hours in Muret:

    • Monday from 9am until 5pm
    • Thursday from 9am to midday
  • Receive your order at home or your place of work. You will be contacted within 7 working days of your order to agree a date and time.
  • Receive your order at home. Our technicians will install your trap and deliver your consumables every two months (Standard Delivery). You will be contacted within 7 working days of your order to agree a date and time.
  • Receive your order at home. Our technicians will install your trap and deliver your consumables every month (GOLD+ maintenance: only available with the “Installation and Start-up by Qista” option when you order). You will be contacted within 7 working days of your order to agree a date and time.

For refill packs, you may:

    • Collect your order directly from Qista’s premises in Sénas (near Salon-de-Provence) or Muret (near Toulouse). You will be contacted shortly after your order to agree a date and time (only available in départements 13, 31 and 84).

Collection hours in Muret:

    • Monday from 9am until 5pm
    • Thursday from 9am to midday
  • Receive your package, including your lures and a collection voucher for your bottle of CO2 to be picked up from the Air Liquide collection area, by post (delivery within 7 working days). The price indicated in your order includes the cost of collection from our partner.
  • Receive your order at home every two months (Standard Delivery). You will be contacted within 7 working days of your order to agree a date and time.
  • Receive your order at home. Our technicians will install your trap and deliver your consumables every month (GOLD+ maintenance: available with the “Installation and Start-up by Qista” option when you order). You will be contacted within 7 working days of your order to agree a date and time.

For Qista accessories, you may:

    • Collect your order directly from Qista’s premises in Sénas (near Salon-de-Provence) or Muret (near Toulouse). You will be contacted shortly after your order to agree a date and time (only available in départements 13, 31 and 84).

Collection hours in Muret:

    • Monday from 9am until 5pm
    • Thursday from 9am to midday
  • Arrange for your order to be delivered (delivery within 7 working days).

However many packs of consumables you choose when you place your order, a maximum of two bottles of CO2 can be delivered and stored at your home. This limit also applies to collection of your CO2 refills from Qista.

GOLD+ maintenance:

QISTA takes care of everything! Every month, our field experts deliver and replace the consumables. They will also clean and maintain your trap. With the new GOLD+ maintenance, you can also arrange for your land to be analysed for mosquito breeding sites.

This home service includes:

  • consumables set-up and change
  • start-up and programming
  • training on using the app to control your trap remotely
  • trap inspection and CO2 output
  • emptying the capture net
  • machine cleaning
  • winterisation
  • check for mosquito breeding sites on your land
  • support with the lifecycle of mosquitoes

(only available with the “Qista installation and start-up” option when you place your order).

Districts within the Southern Zone:

  • 07 – Ardèche
  • 26 – Drôme
  • 38 – Isère
  • 69 – Rhône
  • 2A – Corse du Sud
  • 2B – Haute Corse
  • 33 – Gironde
  • 40 – Landes
  • 47 – Lot et Garonne
  • 64 – Pyrénées Atlantiques
  • 09 – Ariège
  • 11 – Aude
  • 12 – Aveyron
  • 30 – Gard
  • 31 – Haute Garonne
  • 32 – Gers
  • 34 – Hérault
  • 46 – Lot
  • 48 – Lozère
  • 65 – Hautes Pyrénées
  • 66 – Pyrénées Orientales
  • 81 – Tarn
  • 82 – Tarn et Garonne
  • 04 – Alpes de Haute Provence
  • 05 – Hautes Alpes
  • 06 -Alpes Maritimes
  • 13 – Bouches du Rhône
  • 83 – Var
  • 84 – Vaucluse

When you buy refill packs for the whole season, you may need to store them somewhere before using them. Mosquito lures can be stored for up to 6 months at room temperature, not at variable temperatures, as long as the box remains closed. As for the CO₂ bottle, make sure it’s always closed, even when it’s empty. Store the CO₂ cylinder in an open, well-ventilated place.

OVERSEAS

Please contact our teams for all orders where the delivery address is outside mainland France. International orders are covered by specific conditions. We will set up a personalised solution to deliver your mosquito trap and top up your consumables.

QISTA ONE

QISTA célèbre ses 10 ans avec la nouvelle QISTA ONE

🎉 Pour célébrer nos 10 ans, nous sommes ravis de vous présenter notre nouvelle technologie anti-moustique : la QISTA ONE

La QISTA ONE, permet, pour une efficacité inchangée, de disposer d’une technologie simplifiée et accessible pour lutter écologiquement contre les moustiques. 

OFFRE ANTICIPATION 2024

Jusqu’au 6 février, QISTA vous propose d’économiser 165€ sur votre commande. 
C’est LE MOMENT de vous équiper pour vous débarrasser des moustiques en 2024 ! 
 
Pour tout achat d’une BAM VISIO+, QISTA vous offre 6 leurres olfactifs (pour moustique traditionnel ou tigre) d’une valeur de 165€. Réceptionnez votre borne sous 2 semaines grâce à notre livraison via transporteur et profitez d’une réception différée des leurres afin de garantir leur conservation et leur efficacité d’ici l’arrivée des moustiques en 2024 !
 
Nos équipes reviendront vers vous en début de saison prochaine pour l’achat des bouteilles de CO2 (nécessaires au bon fonctionnement de la borne) ainsi que pour l’installation et la mise en route de votre BAM. 

L’offre de rentrée se termine le 06/02/2024 à 23h59 et s’applique uniquement sur le produit BAM VISIO+ (non applicable sur la version URBAINE VISIO). Cette offre s’applique à partir d’une BAM VISIO+ achetée. Offre cumulable. Pour l’achat de plus de 3 bornes, contactez nos conseillers. Votre borne sera livrée sous 2 semaines. Les leurres vous seront fournis sur demande à partir du printemps 2024.