Delivery and collection methods
Depending on the type of products ordered and the delivery/collection area, various delivery or collection methods are available. Please find below the various delivery/collection options available depending on where you want to install the traps.
Northern Zone
For Qista mosquito traps and their consumables you may:
- Arrange for your order to be delivered by our partner DPD to your home or your place of work (delivery within 7 working days).
For refill packs, you may:
- Receive your package, including your lures and a collection voucher for your bottle of CO2 to be picked up from the Air Liquide collection area, by post (delivery within 7 working days). The price indicated in your order includes the cost of collection from our partner.
For Qista accessories, you may:
- Arrange for your order to be delivered (delivery within 7 working days).
However many packs of consumables you choose when you place your order, a maximum of two bottles of CO2 can be delivered and stored at your home. This limit also applies to collection of your CO2 refills from Qista.
Districts within the Northern Zone:
Auvergne- Rhône Alpes:
- 01 - Ain
- 03 - Allier
- 15 - Cantal
- 42 - Loire
- 43 - Haute-Loire
- 63 - Puy-de-Dôme
- 73 - Savoie
- 74 - Haute-Savoie
Bourgogne - Franche-Comté
- 21 - Côte-d'Or
- 25 - Doubs
- 39 - Jura
- 58 - Nièvre
- 70 - Haute-Saône
- 71 - Saône-et-Loire
- 89 - Yonne
- 90 - Territoire de Belfort
Brittany
- 22 - Côtes-d'Armor
- 29 - Finistère
- 35 - Ille-et-Vilaine
- 56 - Morbihan
Centre - Val de Loire
- 18 - Cher
- 28 - Eure-et-Loir
- 36 - Indre
- 37 - Indre-et-Loire
- 41 - Loir-et-Cher
- 45 - Loiret
Grand Est
- 08 - Ardennes
- 10 - Aube
- 51 - Marne
- 52 - Haute-Marne
- 54 - Meurthe-et-Moselle
- 55 - Meuse
- 57 - Moselle
- 67 - Bas-Rhin
- 68 - Haut-Rhin
- 88 - Vosges
Hauts-de-France
- 02 - Aisne
- 59 - Nord
- 60 - Oise
- 62 - Pas-de-Calais
- 80 - Somme
Ile-de-France
- 75 - Paris
- 77 - Seine-et-Marne
- 78 - Yvelines
- 91 - Essonne
- 92 - Hauts-de-Seine
- 93 - Seine-Saint-Denis
- 94 - Val-de-Marne
- 95 - Val-d'Oise
Normandy
- 14 - Calvados
- 27 - Eure
- 50 - Manche
- 61 - Orne
- 76 - Seine-Maritime
Nouvelle Aquitaine
- 16 - Charente
- 17 - Charente-Maritime
- 19 - Corrèze
- 23 - Creuse
- 24 - Dordogne
- 79 - Deux-Sèvres
- 86 - Vienne
- 87 - Haute-Vienne
Pays de la Loire
- 44 - Loire-Atlantique
- 49 - Maine-et-Loire
- 53 - Mayenne
- 72 - Sarthe
- 85 - Vendée
Southern zone
For Qista mosquito traps and their consumables you may:
- Collect your order directly from Qista’s premises in Sénas (near Salon-de-Provence) or Muret (near Toulouse). You will be contacted shortly after your order to agree a date and time (only available in départements 13, 31 and 84).
Collection hours in Muret:
- Monday from 9am until 5pm
- Thursday from 9am to midday
- Receive your order at home or your place of work. You will be contacted within 7 working days of your order to agree a date and time.
- Receive your order at home. Our technicians will install your trap and deliver your consumables every two months (Standard Delivery). You will be contacted within 7 working days of your order to agree a date and time.
- Receive your order at home. Our technicians will install your trap and deliver your consumables every month (GOLD+ maintenance: only available with the “Installation and Start-up by Qista” option when you order). You will be contacted within 7 working days of your order to agree a date and time.
For refill packs, you may:
- Collect your order directly from Qista’s premises in Sénas (near Salon-de-Provence) or Muret (near Toulouse). You will be contacted shortly after your order to agree a date and time (only available in départements 13, 31 and 84).
Collection hours in Muret:
- Monday from 9am until 5pm
- Thursday from 9am to midday
- Receive your package, including your lures and a collection voucher for your bottle of CO2 to be picked up from the Air Liquide collection area, by post (delivery within 7 working days). The price indicated in your order includes the cost of collection from our partner.
- Receive your order at home every two months (Standard Delivery). You will be contacted within 7 working days of your order to agree a date and time.
- Receive your order at home. Our technicians will install your trap and deliver your consumables every month (GOLD+ maintenance: available with the “Installation and Start-up by Qista” option when you order). You will be contacted within 7 working days of your order to agree a date and time.
For Qista accessories, you may:
- Collect your order directly from Qista’s premises in Sénas (near Salon-de-Provence) or Muret (near Toulouse). You will be contacted shortly after your order to agree a date and time (only available in départements 13, 31 and 84).
Collection hours in Muret:
- Monday from 9am until 5pm
- Thursday from 9am to midday
- Arrange for your order to be delivered (delivery within 7 working days).
However many packs of consumables you choose when you place your order, a maximum of two bottles of CO2 can be delivered and stored at your home. This limit also applies to collection of your CO2 refills from Qista.
GOLD+ maintenance:
QISTA takes care of everything! Every month, our field experts deliver and replace the consumables. They will also clean and maintain your trap. With the new GOLD+ maintenance, you can also arrange for your land to be analysed for mosquito breeding sites.
This home service includes:
- consumables set-up and change
- start-up and programming
- training on using the app to control your trap remotely
- trap inspection and CO2 output
- emptying the capture net
- machine cleaning
- winterisation
- check for mosquito breeding sites on your land
- support with the lifecycle of mosquitoes
(only available with the “Qista installation and start-up” option when you place your order).
Districts within the Southern Zone:
Corsica
- 2A - Corse du Sud
- 2B - Haute Corse
Occitanie
- 09- Ariège
- 11- Aude
- 12- Aveyron
- 30- Gard
- 31- Haute Garonne
- 32- Gers
- 34- Hérault
- 46- Lot
- 48- Lozère
- 65- Hautes Pyrénées
- 66- Pyrénées Orientales
- 81- Tarn
- 82- Tarn et Garonne
PACA
- 04- Alpes de Haute Provence
- 05- Hautes Alpes
- 06- Alpes Maritimes
- 13- Bouches du Rhône
- 83- Var
- 84- Vaucluse
Overseas
Please contact our teams for all orders where the delivery address is outside mainland France. International orders are covered by specific conditions. We will set up a personalised solution to deliver your mosquito trap and top up your consumables.
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